Privacy Policy

Last Updated: 2023/10/01

Veloxhire.ai, a subsidiary of Veloxcore Private Limited ("Veloxhire.ai", "we", "us", "our"), values and respects your privacy. This Privacy Policy (hereinafter referred to as "Privacy Policy") elucidates the manner in which we gather, employ, reveal, and safeguard your Personal Data (defined subsequently) and the means available to you to exercise rights pertaining to this data. This Privacy Policy oversees the data we obtain through our website and associated mobile platforms (jointly referred to as the "Platform") and the information collected from you or third-party sources for delivering our offerings or to conduct our business activities (jointly termed as "Offerings").

This Privacy Policy is only pertinent to data amassed by Veloxhire.ai via the Platform and Offerings. It does not extend to our privacy practices concerning data we process on behalf of enterprises we collaborate with (“Partners”). For details about the acquisition, usage, and revelation of your data by our Partners or by us on behalf of our Partners, kindly consult the respective Partner’s privacy policy.

Kindly review this Privacy Policy attentively, a constituent of our Terms of Service, prior to availing our Platform and/or Offerings. Should you disagree with the Terms of Service or this Privacy Policy, you are advised to abstain from using our Platform and/or Offerings. Accessing or employing our Platform and/or Offerings signifies your concurrence with the utilization of your data in line with the Terms of Service and this Privacy Policy.

1. MODIFICATIONS TO THIS PRIVACY POLICY

This Privacy Policy might undergo revisions to mirror alterations in our offerings, to incorporate feedback from users, or to be in compliance with Indian legislation. Any modifications will reflect on the “last updated” date indicated atop this document. Your engagement with the Platform will be governed by the prevailing Privacy Policy at that time.

2. PRECEDENCE OF LOCAL LEGISLATIONS OVER THIS POLICY

Where local legislations mandate a more stringent safeguarding of your Personal Data, they will override this Privacy Policy. Additionally, this Privacy Policy’s specific stipulations will be effective only when local statutes permit.

3. DATA WE GATHER

Personal Data

We might amass data that singularly identifies or can be linked to you ("Personal Data"), comprising:

- Identifying details like name, postal addresses, service locations, electronic mail addresses, telephone numbers, social identification numbers, and Veloxhire.ai account credentials.
- Commercial data like payment methods or bank details, and service preferences.
- Internet or related digital network activities like browsing patterns, IP details, cookie data, device specifics such as device identifiers, specifications, OS details.
- Geographic data including approximate locational indicators derived from mobile devices, platforms, and service locations.
- Audio, electronic, visual, or other similar data such as recorded calls, chat records, and email interactions.
- Professional or employment-related details including employer's name and nature of job.
- Deductions drawn from other Personal Data reflecting your inclinations, characteristics, behaviors, and other individual attributes, inclusive of credit reports and scores.
- Personal data aligned with the Indian laws, to the extent it is collected under another category mentioned above.

Certain Personal Data mentioned may be categorized as Sensitive Personal Data under applicable privacy norms. This may encompass Veloxhire.ai account access credentials. Each kind of Sensitive Personal Data might intersect with the categories of Personal Data listed.

The nature of Personal Data we gather is contingent on your interactions with our Platform and/or Offerings and your association with us.

Usage Data and Platform Interactions

Our system automatically records information relating to your activities on our Platform (“Usage Data”). For instance, every instance of your Platform usage allows us to capture your web browser type, device, device ID, operating system details, IP address, service provider, viewed pages, referral and exit pages, timestamps, clicks, and the duration of your visits. This data aids us in gauging user preferences, recognizing returning users, personalizing content, and ensuring faster searches. If such automatically collected data can be linked to you directly or indirectly, we categorize it as Personal Data under Identifiers or Internet activities. If not, it’s classified as Usage Data.

Communication Recordings

Calls may be recorded and content from text messages, chat transcripts, or other written/electronic exchanges between you and Veloxhire.ai may be stored. By establishing communication with us, you accord your consent for our recording and retention of said exchanges.

4. MODE OF INFORMATION COLLECTION

Directly From You

Information is amassed directly from you when you interact with the Platform, both with and without registration, during registration processes, and as you access our Offerings. While you aren't obligated to share your Personal Data with us, declining to do so might restrict your ability to utilize specific features of the Platform or Offerings or impede our ability to fulfill your requests. It remains your responsibility to ensure the accuracy of the data you provide to Veloxhire.ai during your interactions with the Platform. Further, you are accountable for safeguarding your password and any consequences arising from its disclosure or unauthorized access.

Third-Party Data Sources

We may also obtain Personal Data from third-party sources, which can include the Partners we collaborate with.

Cookies & Advanced Tracking Tools

Veloxhire.ai employs third-party advertising and analytical services to offer insights into the manner you navigate the Platform. To this end, Veloxhire.ai, along with these services, leverage "cookies"—small text files saved onto your device. These cookies gather standard web logging data and anonymous user behavior. Part of the data created by these cookies—pertaining to your interaction with the website, inclusive of your IP address—is transmitted to our service providers. This information is then utilized to assess your activities on the Platform, to draft reports on Platform engagement metrics, and to collate audience information for Veloxhire.ai. Additionally, such services can delineate how ad displays, ad service engagements, and associated functionalities correlate with your visits to our platform. One of the tools employed for this purpose is Google Analytics; to understand more, you may review Google’s Privacy Policy.

While the default setting for most browsers is to accept cookies, you have the autonomy to adjust these settings to decline cookies. However, should you opt to decline cookies, be cognizant of the fact that this might hamper some of the Platform's operational capabilities.

By registering and availing our Offerings, you grant Veloxhire.ai the permission to dispatch communications and promotional content related to services or products extended by Veloxhire.ai or those deemed to resonate with your interests. This could include products or services offered by our partners or external entities. You'll always be presented with an option to unsubscribe from such marketing communications, with clear guidelines specified in every communication.

5. UTILIZATION & DISCLOSURE OF YOUR DATA

General Practices

Your Personal Data can be employed for the following business-oriented reasons:

- Offering access to our Platform and Services;
- Maintaining and managing consumer profiles;
- Communication engagements with users;
- Marketing initiatives and outreach;
- Business operation enhancement, review, and refinement;
- Conducting research and detailed analytics;
- Product and service evolution or modification;
- Running anti-fraud and data protection schemes;
- Adhering to legal stipulations, industry benchmarks, contract commitments, and preserving our privileges along with those of third parties;
- Implementing daily business tasks such as finance management and organizational control; and
- Addressing governmental and legal requisitions.

Regarding Sensitive Personal Data:

- Login credentials for Veloxhire.ai facilitates user profile access and ensures compliance with our security parameters and fraud detection systems.

Additionally, Personal and/or Sensitive Personal Data may also be used in ways communicated to you during its collection, following your consent, or as mandated or allowed by pertinent regulations.

Service Partners

We might share your Personal Data with collaborating enterprises ("Service Partners") who offer services either directly to us or on our behalf. Our Service Partners span:

- Product fulfillment and account management agencies;
- Payment gateways;
- Marketing and public relations consultants;
- Product research and development consultants;
- Data analysis agencies;
- IT management and data protection consultants;
- Professional firms offering legal, accounting, and auditing services; and
- General business service providers.

All Service Partners are obligated to adopt adequate protective measures in line with the sensitivity of the information and are barred from using the Personal Data we furnish, aside from as delineated by us.

For business reasons, we disclose a spectrum of personal data categories such as identity/contact details, commercial specifics, electronic activity data, geolocation, and visual/audio recordings.

Third-Party Sharing Restrictions

We steadfastly refrain from trading or divulging (for targeted advertising objectives) your Personal Data to entities not serving us.

Other Third-Party Data Releases

Under select circumstances, we may share your Personal Data with other third parties:

- Legal obligations and compliance;
- Legal requests like court directives and subpoenas;
- Curtailing illegal or unscrupulous activities;
- Upholding safety and defending rights;
- Organizational mergers, acquisitions, or asset transfers;
- Collaborating enterprises under our corporate umbrella; and
- As per your explicit consent, where mandated by law.

External Website Links

Our Platform houses hyperlinks directing to other third-party platforms. Veloxhire.ai does not oversee the privacy norms of these sites. We urge you to peruse the privacy statements of any linked site to understand their data collection and usage paradigms.

6. SAFEGUARDING YOUR DATA

Preserving the privacy of your Personal Data is paramount to us. Hence, we enforce suitable commercial strategies, which include administrative, digital, and physical barriers, to guard against unauthorized data access, leaks, and misuse. Nevertheless, with the Internet’s inherent vulnerabilities, we cannot guarantee absolute security. Thus, while we diligently secure data communicated via our Platform and Services, you should transmit information at your discretion.

7. ENHANCED PRIVACY RIGHTS FOR CERTAIN U.S. STATES

For residents of certain states with specific privacy statutes, you might be entitled to additional provisions to access and manage your Personal Information. Some exceptions might apply.

Right to Access

Residents can ask, twice within a 12-month span, for details like:

- Categories or precise chunks of Personal Information we've collected regarding you;
- The sources from which the information was amassed;
- The reasons for collecting your information;
- Categories of third parties with whom we’ve divulged or sold your data, alongside reasons and types of data disclosed.

Right to Erasure

Residents can request the deletion of their Personal Information that we've amassed. Exceptions include when Veloxhire AI:

- Needs to maintain the data due to legal obligations, rights protection, fraud prevention, or other legal requirements;
- Utilizes the data internally in ways you might reasonably expect, such as finalizing transactions.

Right to Rectification

You can ask for rectification of any inaccurate Personal Information. Post this request, we'll guide you to provide potential proof backing your claim. We might reject rectification if we deem the request fraudulent, abusive, or based on our evaluation, find the existing data more accurate. Alternatively, we might opt to remove the questionable data rather than modify it.

Right to Appeal

Should we refuse any of your privacy requests, you retain the right to challenge our decision. Any appeal will be processed within 45 days from its receipt. Any denial of an appeal will be accompanied by a written justification.

Right to Refrain from Selling or Sharing

Residents can instruct us not to vend or share their Personal Information for specific advertising purposes. This request is usually processed within 15 business days, considering legal exemptions.

Exercising Your Rights

If you hail from California and wish to enforce your rights, reach out via email at [insert email], call our toll-free number [insert telephone number], or fill our online form. Post submission, we may ask for more details to confirm your identity. Note: Without identity verification, we won't process your request. Expect a confirmation within 10 business days upon submission.

Authorized Representative

If you're representing a California resident, you should provide legitimate power of attorney documentation or a written authorization from the resident, along with your ID proof. Send these documents via email to support@veloxhire.ai.

No Bias Guarantee

We commit to not showing any bias against users exercising their privacy rights.

California's 'Do Not Track' Declaration

Currently, our platforms do not recognize “do not track” requests from web browsers.

8. REACH OUT TO US

For any inquiries or feedback regarding our Privacy Policy or privacy practices, please contact us at support@veloxhire.ai.